Distributors in industries like electrical, HVAC, and industrial supplies face unique challenges in meeting the demands of their B2B customers. BigCommerce provides a flexible, scalable, and robust eCommerce platform that solves these challenges with tailored features for complex B2B operations. By streamlining processes, enhancing customer engagement, and delivering modern eCommerce tools, BigCommerce empowers distributors to scale efficiently while meeting their customers' unique needs.
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BigCommerce is built to support the intricate requirements of B2B transactions:
Designed for growing distributors, BigCommerce supports scalability at every stage:
Flexible integrations with ERP, CRM, and other business-critical tools ensure your operations remain efficient as you expand.
Powerful APIs and headless commerce capabilities enable innovation without compromising performance or security.
Multi-storefront management allows businesses to cater to diverse customer bases and markets from a single, unified backend.
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BigCommerce offers powerful tools to create customized pricing for individual clients, including:
Customer-specific catalogs and price lists for enhanced quoting flexibility.
Volume-based pricing and tiered discounts to support bulk purchases.
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Efficient ordering tools meet the demands of professional buyers:
Enable quick reordering, bulk purchases, and advanced quoting workflows.
Provide seamless account management with customer dashboards and order histories.
BigCommerce works seamlessly with your current systems:
Integrate with popular ERP and CRM solutions to synchronize data and enhance operational efficiency.
Use third-party apps to extend functionality and customize your platform to meet your unique business needs.
BigCommerce delivers the peace of mind distributors need in their eCommerce operations:
Robust security protocols and compliance measures protect customer data.
High uptime and scalable infrastructure ensure a reliable, uninterrupted experience for buyers.
BigCommerce is trusted by leading businesses to power their B2B operations:
Ballard Industrial enhanced its online presence with a 79% increase in sessions and streamlined operations, resulting in improved customer experience and faster order fulfillment.
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EXPRESSO saw a significant boost in sales and customer engagement and achieved a lighter lift for the internal team without compromising customer experience.
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Tygris experienced a 138% increase in revenue after moving to BigCommerce, benefiting from better scalability and faster customer transactions.
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Toolsaver achieved significant growth by utilizing advanced features, which allowed for faster order processing, reduced operational costs, and a more streamlined purchasing experience for customers, resulting in a 20% increase in orders.
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Tectran reached a 157% revenue increase and a significant 98% increase in orders by utilizing BigCommerce capabilities to provide a B2C experience to B2B customers.
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BigCommerce provides distributors with the tools and flexibility to streamline operations, enhance customer experiences, and scale their business effectively. From customer-specific pricing to multi-storefront management, the platform is designed to address the unique needs of B2B companies.
For many distributors, the primary value of a website is in supporting existing customers, who typically ‘pay’ for their orders on account. However, adding credit card payment as an option can help capture additional sales opportunities.
To address the challenge of high merchant fees, BigCommerce provides a complimentary payment consultation. This service reviews your current fee structure and recommends strategies to optimize costs for online and offline transactions, all at no charge to you. If you’d like to learn more, email us, and one of our team members will be in touch.
